Bethlehem (610) 865-4999 — West Reading (610) 374-3355

*at this time we are unable to service any hardware for IOS (iPhone & iPad) in store*

iOS Service and Support


friendly and knowledgeable

software & *hardware 

individualized training

*Apple warranty service

iOS support process

1. Quick Checks

Before your visit, try these fixes at home. Tap the links for more info. Many issues can be resolved attempting:

Power cycle, turning your device off for a few seconds. If unresponsive/frozen,  hard reset the device


2. Back up

Back up your device to iCloud or iTunes before arriving for service 

Prepare to have Apple ID login info handy in case repair is necessary.

Reset Apple ID here

3. Disable "Find My"

Before bringing in your device make sure “Find My” has been disabled in the Apple ID settings


4. Repair

If possible, our skilled technicians will perform the service in our repair workshop in Bethlehem.

*Mail-in service is required for all hardware repairs on iPhones and iPads (like batteries, damaged screens, etc.) & some other repairs.

Rest assured, your machine is in great hands.

5. Pickup

Parts are shipped specific per device in 2-3 days. Pre-pay for repair and keep your device until parts are in stock. On day of repair, typically 1 hour labor.

Mail-in repairs usually take 5-7 business days.*** We warrant our services 90 days from date of repair on the component(s) serviced.

Authorized Apple Repair


Warranty Service

Not all third party repair shops are created equal. In addition to our 30+ years of expertise, we offer comprehensive support for hardware & software issues as well as manufacturers defects, all serviced under AppleCare+ limited and extended warranties.

No fake parts. No voided warranties. Why go elsewhere?





Accidental Damage

Issues like accidental damage can hurt enough. Skip the crowds and let us guide you through the best next step. While Apple Limited Warranties don’t cover damage, we honor AppleCare+ discounts and have flexible options.

Data recovery on iOS ranges from difficult to impossible, so before the emergency make sure you are backed up!

* some mobile repairs may not be available on location. Mail-in services may be required for specific issues

** diagnostic fee required, applicable to total repair cost

*** machines checked in at the West Reading location may need an additional 1-2 business days to be ready for pickup